Important Policies
Protecting your personal information and ensuring a safe online environment is a top priority. This section covers how I handle data collection, your privacy on this website, and our terms for engaging online. Whether it’s through cookies, security measures, or terms of use, you can trust that I’m committed to transparency and respect for your privacy.
Click on the sections below to jump directly to the information you need.
Privacy Policy
Fenny for Your Thoughts
Owner: Fenny Goyal
Email: [email protected]
Phone: 416-948-7744
Address: 10970 Bramalea Road Unit 1-5, Brampton, Ontario, Canada L6R 3X1 (Virtual Only)
Effective Date: Oct 25th, 2024
1. Introduction
At Fenny for Your Thoughts, I value your privacy and am committed to protecting your personal information. This Privacy Policy outlines how I collect, use, and share your information when you visit my website and engage in my services.
2. Information Collection
When you book a consultation, I may collect the following personal information:
- Name (required)
- Email Address (required)
- Phone Number (required)
- Reason for seeking therapy (required)
If you decide to proceed with therapy, you will use the Owl / Jane platform, which may require additional information such as:
- Full Name
- Age
- Emergency Contact Information
- Address
- Credit Card Information
- Any additional details you wish to share regarding your mental health or living situation
3. Use of Information
I may use your information for the following purposes:
- To provide therapeutic services
- To contact you regarding appointments and consultations
- To manage and process payments for sessions
- To send you updates and marketing communications if you opt in
- To improve my services and website through analytics
4. Sharing of Information
I will not share your personal information with third parties unless:
- I am legally required to do so
- You have provided explicit consent
This includes linking my Instagram to my website and using Google Ads and Google Analytics for promotional purposes. Data from these services may be collected as outlined in their respective privacy policies.
5. Data Security
Your information will be stored securely through HostGator, and access will be limited to only those staff members who need it to perform their job duties. All staff, including my assistant, will sign a confidentiality agreement to protect your information and only access what is necessary.
6. Automatically Collected Information
When you visit my website, I automatically collect certain information that does not reveal your specific identity, such as:
- IP address
- Browser type
- Device Characteristics
- Operating system
- Language preferences
- Referring URLs
- Location and usage information
This information helps maintain the security of my services and is used for internal analytics.
7. Cookies and Tracking Technologies
I use cookies and similar tracking technologies to gather information when you interact with my services. This includes data to help maintain security, prevent crashes, and improve site functionality.
8. Communication Preferences
You may opt out of marketing communications by clicking the unsubscribe link in emails or contacting me directly. You can also choose to follow or unfollow my business on social media at any time. I am not responsible for interactions or comments made on social media platforms, and I encourage you to be mindful when engaging online.
9. Minors
I do not knowingly collect information from individuals under the age of 18. If I become aware of any such data collection, I will take steps to delete that information promptly.
10. Social Media Engagement
If you choose to follow my business’s social media account (@fenny.foryourthoughts) or comment on posts, please be aware that this account is public. I cannot be responsible for the interactions or comments made by others or for any content that may cause distress. I encourage you to engage mindfully.
11. Changes to This Privacy Policy
This Privacy Policy may be updated periodically. The date of the last review will be posted at the end of this policy.
Contact Information
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact me at:
Fenny Goyal
Fenny for Your Thoughts
Email: [email protected]
Phone: 416-948-7744
Last Reviewed: Oct 25th, 2024
Terms & Conditions
1. Introduction
These Terms and Conditions govern your use of my website and services. By accessing my services, you agree to comply with these terms.
2. Services Offered
Fenny for Your Thoughts provides psychotherapy services via phone or video chat. A free consultation is available for potential clients to assess suitability.
3. Client Responsibilities
Clients are responsible for providing accurate information when booking consultations and during the therapy process.
4. Payment
Payments for sessions will be processed through the Owl or Jane platforms.
5. Access to Information
Access to your personal information is limited to myself and my assistant, who will sign a confidentiality agreement and only access the information strictly necessary for administrative tasks.
6. Termination of Services
Both the therapist and the client have the right to terminate the therapeutic relationship at any time.
7. No Guarantees
While I strive to provide effective therapeutic services, I cannot guarantee specific results or outcomes.
8. Liability
I am not liable for any loss or damages that may occur in relation to the services provided.
9. Changes to Terms
These Terms and Conditions may be updated as necessary. The date of the last review will be noted at the bottom of this document.
10. Social Media Responsibility
By engaging with my business’s social media account (@fenny.foryourthoughts), you acknowledge that these accounts are public. I cannot be responsible for the interactions or comments made by others or for any content that may cause distress. Please engage mindfully and be aware that your comments may be visible to others.
Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact me at:
Fenny Goyal
Fenny for Your Thoughts
Email: [email protected]
Phone: 416-948-7744
Disclaimer
The information provided on my website and social media platforms is for general informational purposes only and is not a substitute for professional medical advice or treatment. If you are in crisis or need immediate assistance, please contact your local emergency services or distress services. By booking a consultation, you acknowledge that I cannot guarantee acceptance as a client or specific outcomes from therapy.
Social Media Responsibility
If you choose to follow or comment on my business’s social media account (@fenny.foryourthoughts), please be aware that these accounts are public. I am not responsible for the content that others may post or the reactions that may arise from engaging with my social media. It is important to engage mindfully and understand that interactions on these platforms may be viewed by the public.
Land Acknowledgment
I acknowledge that I operate on the traditional territories of various Indigenous peoples in Ontario, and I respect their ongoing relationship with the land.
Last Reviewed: Oct 25th, 2024